Emmy Monash Aged Care is an award-winning, Australian-owned aged care provider. It delivers independent living, residential aged care, and respite services in Melbourne, Australia
The Challenge
Emmy Monash Aged Care built a new facility at Caulfield North that incorporated a sophisticated security system. However, the COVID-19 outbreak meant staff needed to vet every person entering the building to protect visitors, contractors, and residents in their care.
Initially, this was an intensive manual process that relied on the team, resulting in many additional human resource hours and unsustainable piles of paperwork. The team knew they needed a better solution.
The Requirements
Emmy Monash Aged Care began looking for a one-stop solution with a centralised system. It needed to deliver the following requirements every time an individual signs in to the premises:
- Accurately measure temperature
- Deliver a health questionnaire (screening questions)
- Check that entry requirement documents, such as valid COVID Vaccination Certificate, had been vetted by a staff member.
- Categorise people into different groups with different entry requirements
- Print identification labels
- Send automated alerts if a person has a high temperature or does not meet all entry requirements
- Integrate seamlessly with their existing access control system, Integriti by Inner Range
- Ensure it is intuitive for people of all ages
- Securely store data within Australia in a way compliant with Australian Privacy Principles
The Solution
LoopLearn is a Melbourne-based technology company that makes it simpler, quicker, and more efficient for organisations to ensure the health and safety of their communities while protecting people in their care.
Its innovative LoopKiosk Thermal product is TGA certified all-in-one hardware and software solution that allows people to sign themselves in and out of buildings, such as aged care facilities, with a range of configurable built-in entry check features. This streamlines the process while making it easier for organisations to uphold their duty of care and comply with regulations. The LoopKiosk Thermal’s large 15-inch display and simple screen-flow makes it intuitive to operate to ensure it’s user-friendly for people of all ages and abilities. The automated email and SMS notifications ensure that staff members can move about the building completing their work with the confidence of knowing that they will be notified if they are required at an entry point to attend a person restricted from entering.
The LoopKiosk Thermal’s large 15-inch display and simple screen-flow makes it intuitive to operate to ensure it’s user-friendly for people of all ages and abilities. The automated email and SMS notifications ensure that staff members can move about the building completing their work with the confidence of knowing that they will be notified if they are required at an entry point to attend a person restricted from entering.